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Privacy policy

Privacy Policy

Telfer Digital understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, www.telferdigital.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.

1. Definitions and Interpretation

In this Policy, the following terms shall have the following meanings:

  • “Account” means an account required to access and/or use certain areas and features of Our Site.
  • “Cookie” means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below.
  • “Cookie Law” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003.
  • “Personal data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”).
  • “We,” “Us,” or “Our” means Telfer Digital Limited, a limited company registered in England under company number 14734587, whose registered address is Moore Place, 1 Fore Street Avenue, London, EC2Y 9DT.

2. Information About Us

Our Site is owned and operated by Telfer Digital Limited, a limited company registered in England under company number 14734587.

  • Registered Address: Moore Place, 1 Fore Street Avenue, London, EC2Y 9DT
  • VAT Number: GB 436053805

3. What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites, and We advise you to check the privacy policies of any such websites before providing any data to them.

4. Your Rights

As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data are designed to uphold:

  • The right to be informed about Our collection and use of personal data;
  • The right of access to the personal data We hold about you (see section 12);
  • The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
  • The right to be forgotten – i.e., the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6, but if you would like Us to delete it sooner, please contact Us using the details in section 14);
  • The right to restrict (i.e., prevent) the processing of your personal data;
  • The right to data portability (obtaining a copy of your personal data to reuse with another service or organization);
  • The right to object to Us using your personal data for particular purposes; and
  • Rights with respect to automated decision-making and profiling.

If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14, and We will do Our best to resolve the issue. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.

For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.

5. What Data Do We Collect?

Depending upon your use of Our Site, We may collect some or all of the following personal and non-personal data (please also see section 13 on Our use of Cookies and similar technologies and Our Cookie Policy):

  • Name;
  • Business/company name;
  • Job title;
  • Profession;
  • Contact information such as email addresses and telephone numbers;
  • Demographic information such as postcode, preferences, and interests;
  • IP address;
  • Web browser type and version;
  • Operating system;
  • A list of URLs starting with a referring site, your activity on Our Site, and the site you exit to.

6. How Do We Use Your Data?

All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security, see section 7 below.

Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with you, because you have consented to Our use of your personal data (e.g., by subscribing to emails), or because it is in Our legitimate interests. Specifically, We may use your data for the following purposes:

  • Providing and managing your Account;
  • Personalizing and tailoring your experience on Our Site;
  • Supplying Our products and services to you (please note that We require your personal data in order to enter into a contract with you);
  • Replying to emails from you;
  • Supplying you with emails that you have opted into (you may unsubscribe or opt out at any time via the following methods:
  • Market research;
  • Analyzing your use of Our Site and gathering feedback to enable Us to continually improve Our Site and your user experience.

With your permission and/or where permitted by law, We may also use your data for marketing purposes, which may include contacting you by email, telephone, or post with information, news, and offers on Our products and services. We will not send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.

7. How and Where Do We Store Your Data?

We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.

Some or all of your data may be stored outside of the European Economic Area (“the EEA”). If We do store data outside the EEA, We will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the Data Protection Act 1998.

Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site, including:

  • Ensuring that your connection to our website is secure;
  • Ensuring that internal access to all personal information we hold is secured by appropriate measures.

8. Do We Share Your Data?

  • We will not share any of your data with any third parties for any purposes, except as detailed in section 8.2.
  • We may sometimes contract with third parties to supply products and services to you on Our behalf. These may include payment processing, delivery of goods, search engine facilities, advertising, and marketing. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data is handled safely, securely, and in accordance with your rights and Our obligations.

9. What Happens If Our Business Changes Hands?

If Our business undergoes any changes such as sale or transfer, any personal data you have provided may be transferred to the new owner or controlling party, but it will only be used for the same purposes it was collected for by Us.

10. How Can You Control Your Data?

When you submit personal data via Our Site, you may be given options to restrict Our use of your data. We aim to give you strong controls over Our use of your data for direct marketing purposes (including the ability to opt out of receiving emails from Us).

11. Your Right to Withhold Information

You may access Our Site without providing any data at all. However, to use all features and functions available on Our Site, you may be required to submit or allow the collection of certain data.

12. How Can You Access Your Data?

You have the right to request a copy of any personal data we hold about you. Under the GDPR, no fee is payable, and We will provide any and all information in response to your request free of charge. Please contact Us at info@telferdigital.com or using the contact details below in section 14.

13. Our Use of Cookies

Our Site may place and access certain first-party Cookies on your computer or device. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products and services. For more details, please refer to Our Cookie Policy.

14. Contacting Us

If you have any questions about Our Site or this Privacy Policy, please contact Us:

  • Email: info@telferdigital.com
  • Telephone: 020 80643041
  • Post: Moore Place, 1 Fore Street Avenue, London, EC2Y 9DT

15. Changes to Our Privacy Policy

We may change this Privacy Policy from time to time. Any changes will be immediately posted on Our Site, and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up to date.

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